Privacy Policy

Last updated: January 10, 2026

1. Introduction

Outer Banks Hammocks, Inc. (“we,” “us,” or “our”) operates the website https://www.obxhammocks.com (the “Site”). We are committed to protecting your privacy and handling your personal information in a transparent and secure manner.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our Site.

2. Information We Collect

Personal Information You Provide

When you visit or make a purchase from the Site, we may collect the following information:

Name
Billing and shipping address
Email address
Phone number
Payment information (processed securely by third-party payment processors)
Order history and purchase details
Any information you voluntarily submit through contact forms, reviews, or customer support inquiries

Automatically Collected Information

When you browse the Site, we may automatically collect certain information, including:

IP address
Browser type and device information
Pages visited and time spent on the Site
Referring URLs
Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

Process and fulfill orders
Communicate with you regarding purchases, shipping, returns, or customer support
Send marketing or promotional emails (you may opt out at any time)
Improve our website, products, and customer experience
Measure and optimize advertising performance
Detect fraud and maintain site security
Comply with legal and regulatory obligations

4. Cookies & Tracking Technologies

We use cookies, pixels, and similar tracking technologies to operate and improve our Site and marketing efforts. These technologies help us:

Remember your preferences
Understand how visitors interact with our Site
Measure advertising effectiveness and conversions

This may include third-party tools such as:

Meta (Facebook & Instagram) Pixel
Google Analytics
Google Ads conversion tracking

You can control or disable cookies through your browser settings. Disabling cookies may affect certain features or functionality of the Site.

5. Advertising & Marketing Communications

We may use your information to deliver relevant advertisements and marketing communications based on your interactions with our Site.

If you opt in to receive marketing emails, you may unsubscribe at any time by clicking the “unsubscribe” link in our emails or by contacting us directly.

We do not sell your personal information.

6. Sharing Your Information

We may share your information with trusted third parties only as necessary to operate our business, including:

Payment processors
Shipping and fulfillment partners
Email marketing platforms
Website hosting and analytics providers
Advertising platforms for performance measurement and targeting

These third parties are required to use your information only for authorized purposes and to protect it appropriately.

7. Data Retention

We retain personal information only for as long as necessary to:

Fulfill orders and provide customer service
Maintain business records
Comply with legal, tax, and regulatory requirements

When personal information is no longer required, it is securely deleted or anonymized.

8. Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.